Shipping Information
Fast, Secure, and Reliable Delivery Worldwide
Shipping Options & Rates
Standard Delivery
On orders over $150
5-7 business days
Express Delivery
2-3 business days
Signature required
Overnight Express
Next business day
Premium handling
📦 Order Processing Time
All orders are carefully processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order ships.
Shipping Zones & Delivery Times
| Shipping Zone | Countries/Regions | Standard Delivery | Express Delivery |
|---|---|---|---|
| Zone 1 | United States, Canada | 5-7 business days | 2-3 business days |
| Zone 2 | UK, Ireland, Germany, France, Italy, Spain | 7-10 business days | 3-5 business days |
| Zone 3 | Rest of Europe, Japan, Australia | 10-14 business days | 5-7 business days |
| Zone 4 | Asia, South America, Africa | 14-21 business days | 7-10 business days |
International Shipping
🌍 Global Delivery
We proudly ship Golden Goose authentic products to over 100 countries worldwide. International shipping rates are calculated at checkout based on destination and weight. All international orders are shipped via trusted carriers with full tracking and insurance.
⚠️ Important Information for International Orders
- Customs & Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their country
- Delivery Address: Please ensure your shipping address is complete and accurate, including postal codes
- Restricted Items: Some countries may restrict certain materials or products - we'll notify you if this affects your order
- Documentation: All packages include proper customs documentation and product authenticity certificates
Tracking Your Order
📱 Real-Time Tracking
Once your order ships, you'll receive an email with your tracking number and a direct link to track your package. You can monitor your shipment's progress in real-time from our warehouse to your doorstep. For express deliveries, you'll also receive SMS notifications with delivery updates.
📧 Email Notifications
- Order confirmation
- Processing notification
- Shipping confirmation with tracking
- Delivery confirmation
📲 Track Online
- 24/7 tracking availability
- Real-time location updates
- Estimated delivery date
- Delivery attempt notifications
Special Shipping Conditions
🚫 Shipping Restrictions
Currently, we cannot ship to the following locations due to logistical constraints:
- PO Boxes or APO/FPO addresses
- Freight forwarding services
- Certain remote or restricted areas
- Countries under international trade restrictions
🎁 Special Care Packaging
Every Golden Goose item is carefully packaged in premium materials to ensure your products arrive in perfect condition. Our sustainable packaging includes:
- Eco-friendly protective wrapping
- Branded luxury boxes for premium items
- Moisture protection for all products
- Tamper-evident sealing for authenticity assurance
Delivery Issues & Support
📞 Customer Support
If you experience any issues with your delivery or have questions about shipping, our customer service team is here to help. Contact us at [email protected] or call our customer service line during business hours.
- Delayed or missing packages
- Incorrect shipping addresses
- Customs clearance questions
- Damaged packages upon arrival
- Delivery rescheduling requests
🛡️ Shipping Protection
All orders are fully insured during transit. In the rare event that your package is lost or damaged during shipping, we will replace your items at no additional cost. Simply contact our customer service team with your order number and photos of any damage, and we'll resolve the issue promptly.